prices current as at 16 April 2007
up to 45% on your call charges
up to 10% on your line rental
local & national calls. Just 9p up to one hour
calls to UK mobiles and international destinations
you subscribe to our Business Phone service, you receive exactly
the same quality of service you would receive from BT. There is
no need to install any additional equipment or carry out inconvenient
engineering or reprogramming
work, as all calls are automatically transferred onto our service
at the local BT exchange. The only difference is the price you pay.
even transfer your line rental* and any select services you use
(e.g. Call Forwarding and Call Minder), thereby maximising your
savings with us. And although your line will be billed by us, it
will still be maintained by BT’s own
engineers to exactly the same high quality provided to all BT direct
customers. BT quality and reliability but at a cheaper price - now
will receive a fully itemised bill from us every month, showing
each call you’ve made, as well as useful additional information
splitting the total cost between different types of call and the
numbers you’ve called most often. In
addition to saving money, you can also benefit from the convenience
of having all your fixed telephony charges, mobile phone and broadband
internet charges, together with gas and electricity (for qualifying
businesses) on a single monthly bill.
must have a BT business line in order to take advantage of our Business
Customers with Featureline and ABC Redcare cannot take advantage
of our line rental service, although they can still benefit from
our cheaper call packages.
between two great value price plans
Our Standard Tariff provides guaranteed value for money with call
prices for UK calls up to 45% cheaper than the equivalent BT cost.
Choose whichever price band best meets your specific business needs,
with higher discounts available depending on how much you spend
with us each month. We’ll even add the call charges for all
your lines together to ensure you receive the largest discount possible.
For example, Local and National calls could cost you as little as
1.45p a minute at peak times and an international call to one of
30 popular countries just 2.5p a minute at any time. And if your
spend increases as your business grows, you can switch to the next
discount level simply by giving us a call!
Our Capped Tariff gives you the benefit of a maximum fixed price
for each call lasting up to one hour, to any UK landline, UK mobile
or to any of 29 international destinations†, so you needn’t
worry how long each call actually lasts.
calls are charged at a low “per-minute” rate (with a
small set-up charge) until the cap is reached - full details are
shown in our tariff guide. Whichever capped Tariff option you choose,
you’ll have the confidence of
knowing you’ll be saving money, as our prices have been set
below those available on BT’s Business Plan.
† The countries included are: Australia, Austria, Belgium,
Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong,
Hungry, Israel, Italy, Japan, Luxemburg, Malaysia, Netherlands,
New Zealand, Norway, Poland, Portugal, Republic of Ireland, Singapore,
Spain, Sweden, Switzerland, Taiwan and USA.
Rental & Select Services
All Business Phone customers receive a 10% discount on BT’s
standard business line rental, Select Services and Network Feature
charges once their line has been successfully transferred to us.
(Select Services and Network Features are additional options available
on telephone lines such as “Call Divert” and “Call
Minder”). In order to ensure continuity of service, all Select
Services and Network Features are transferred to us on a ‘like-for-like’
basis†. A full Select Services and Network Features tariff
sheet is available on request. † with the exception of “Customer
Controlled Call Barring”
Although your line is billed by us, it will still be maintained
by BT - so you’ll benefit from exactly the same technical
skill, service and experience you would have received if you’d
remained with BT paying higher prices! We appreciate how essential
your telephone line is to your business, so we offer 3 levels of
repair service for you to choose from in the unlikely event your
line develops a fault:
Operates during normal working hours (0800 - 17:00 hrs Monday to
Friday, excluding Bank and Public Holidays). We aim to respond to
a fault report received before 17:00 hrs on one working day by the
end of the next working
day. Work will be carried out only during working hours. Standard
Care is provided free of charge.
Operates between 08:00 - 17:00 hrs Monday to Saturday, excluding
Bank and Public Holidays. We aim to respond within 4 working hours
of receipt of a fault report. If the fault is not cleared during
this period, we will advise you of the progress being made to clear
Our most comprehensive level of service. Total Care operates 24
hours per day, 7 days per week including Bank and Public Holidays.
We will respond within 4 hours of receipt of a fault report of total
line failure. If the fault is not cleared
during this period we will advise you of progress being made to
clear the fault.